Returns
Return & Refund Policy
Return Window
You can return your purchased items within 7 days of receiving the order.
Return Conditions
To be eligible for a return, your item must:
- Be unused and in the same condition as purchased.
- Be in the original packaging.
Opened Containers or paper products without their protective wrapper. are non-returnable.
Return Process
Please email us at Info@escorefresh.com We will provide you with instructions on where to send your return.
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Please do not send your purchase back to the manufacturer.
Refunds
Once we receive and inspect your returned item, we will send you an email to confirm its receipt and notify you about the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original payment method within 14 days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange your item for the same product, please contact us at Info@escorefresh.com
Contact Us
If you have any questions about our return and refund policy, please contact us at Inf@escorefresh.com. We value your satisfaction and want to ensure that the return process is convenient and efficient for you. If you have any further questions or need assistance with your return, please don't hesitate to reach out to our customer support team. We're here to help make your shopping experience exceptional from beginning to end.